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About Us

Masterpiece Travels excels at providing you with exceptional travel experiences that are tailored to your unique preferences and provide you the best value. We specialize in Disney vacations and destinations, cruise experiences, resort travel and destinations across the globe, including Europe, Africa, Asia, Mexico, Hawaii, the Caribbean and beyond. We have been providing travel services for almost a decade.

Why use an experienced travel agency to book your vacation?
Here are just a few reasons:

  • VIP Service. Weather and travel issues, changes in package prices, emergencies and unforeseen circumstances'these are just a few of the many issues that occur when planning and enjoying your vacation. Have an advocate on your side to help you navigate through your choices, handling any bumps in the road and find the best value for your vacation dollar.
  • Tailored Experiences. Let us research and find the right destination, ship, package or excursion tailored to your specific tastes. With our expertise, we can ensure that your vacation exceeds your expectations and focuses on the experiences you desire!
  • Insider Information. We're plugged in to the travel network and we see potential savings for you every day. Even though you booked a package last year, new opportunities may crop up that can save you money or provide additional amenities for your vacation. We're in the know and always on the lookout!
  • Trusted Partner. We provide suggestions, advice and resources to give you experiences you'll treasure. We know which providers deliver great experiences to their guests, and how to ensure that those experiences are available to our clients!

Biography

We are excited to design effortless, completely customizable travel for you and your loved ones, to create not just an amazing vacation, but a masterpiece. We specialize in family reunions, weddings and honeymoons, cruise vacations, land tours, all-inclusive resorts, and custom-crafted itineraries.

I am an elite cruise counselor (ECC) and luxury cruise specialist (LCS) through the Cruise Line International Association.

Top Destinations

  • Europe
  • Alaska
  • Caribbean
  • Hawaii
  • Mexico
  • South Pacific
  • Costa Rica

Travel Specialties

  • Cruise vacations, including river cruises and luxury cruises
  • Resort vacations
  • Family reunions
  • Group travel

Exceptional Vacations at Disney Destinations

  • Aulani
  • Disneyland
  • Walt Disney World
  • Disneyland Paris
  • Disney Cruise Line
  • Adventures by Disney

Travel Expertise/Certifications

  • Graduate of the College of Disney Knowledge, advanced agent training
  • Elite Cruise Counselor (ECC) and Luxury Cruise Specialist (LCS) 
  • Universal Orlando specialist
  • Jamaica Travel Specialist
  • Aruba Certified Expert
  • Club Med specialist
  • Trafalgar Tours specialist
  • Crystal Cruises specialist
  • Oceania Cruises specialist
  • AMAwaterways specialist
  • Uniworld specialist
  • Windstar specialist
  • Paul Gauguin PEARLS specialist
  • Cunard specialist--Commodore level agent
  • Princess Cruise Line specialist--Commodore level agent
  • Royal Caribbean Cruise Line expert level agent
  • Holland America specialist
  • Norwegian Cruise Line specialist
  • Seaworld specialist
  • Legoland specialist
  • Amtrak rail specialist

Clients' Feedback

I adore my travel agent, Mary. She is far more valuable than any discount booking website, more friendly than any travel brochure or 1-800 number and she cheerfully answers every single weird or silly travel question I have. She works hard to find her clients the very best deal and more than once she has surprised us by securing us a better rate a month after our original booking. I wouldn't even consider planning a vacation without her assistance. Her expertise doesn't cost an extra penny yet she is truly worth a million dollars! 
Roxanne Pearcy

I have had nothing but amazing experiences working with Mary. She goes above and beyond what a travel agent is required to do. I don't feel like she gives me a "service," but more like she shares the experience with me. Whether it is a quick 2-night getaway, or a long 10-day vacation, I go right to Mary. I have referred her to all my friends, and family, and they all feel the same as I do. She is great! I will always use her for any of my vacationing needs. 
Kristin Fulton

Mary Kraemer is my all-time favorite travel agent. No matter what your budget is, and whether you're traveling on business or for pleasure, Mary always makes you feel safe, cared for, and—dare I say it?—even pampered. If you're a nervous traveler, as I am, you'll love the soothing sensation of knowing everything will work out all right, because you have Mary on your side. 
Jeffrey Zeldman, Publisher, A List Apart Magazine & A Book Apart

Mary has been booking trips for us for over 5 years now. We absolutely LOVE working with her!!! She has booked several WDW trips and a cruise for us. We are never disappointed with the results. She aims to please and is always very helpful with any questions or concerns we have had. Mary always responds to her emails in a very timely manner and is always pleasant. She has lengthy knowledge and is very professional. Our favorite TA by far! Currently, we are working with her again on another vacation and will continue to do so time and time again! 
Stephanie Dill

As I envisioned an Xmas gift of a Disney Cruise for my extended family and announced it to everyone. I realized I had "no" clue how to pull it off!!! Mary was recommended by my niece. I haven't used a travel agency for ages. I called Mary to tell her what I hoped to achieve for the 11 travelers, and with my first call while talking with her, I knew I made the right decision. Within no time I had full info on the cruise options. We worked out exactly what I wanted. It is so easy to work with her and she had some great tips. As Mary started booking our cabins, we found out the cabins weren't available after all. So we went with my second choice. Luckily before we had to confirm, Mary was able to pull a rabbit out of her "bag of tricks" & we got my 1st Choice!!! She went over and above in her pursuit to obtain the cabins we wanted. Mary and I communicated both on the phone and email to make it even easier. I really appreciated all her efforts to say the least. Mary handled the balance of our details including hotel, transportation, and flights for all of us. We leave soon and I'm not stressed or worried at all. It's the dream vacation I wanted. I deemed her "Travel Agent Extraordinaire!!!" Mary's a true professional. I look forward to many years ahead as an agent and friend. I promise you won't be disappointed giving her a call. 
Kathee Eskridge

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